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Services
VoIP & Digital Phone Systems
With one-stop-shopping capability, we can quickly and efficiently set up your organization with the communications equipment you need. Upgrade to efficient messaging, auto attendant answering, mobility solutions, audio and web conferencing, and easy to use IP phones and desk top applications.
Applications & Options
There is no limit to the capability we can bring to your enterprise, be it efficient messaging, auto attendant answering, mobility solutions, audio and web conferencing, or easy to use desktop IP phones and applications. Advanced IP applications work together seamlessly on a single server, improving your ability to manage information flow amongst customers, partners, and suppliers to create a competitive advantage.
- Conferencing & Collaboration
- Unified Communication
- Customer Interaction
- Messaging
- Mobility
- Microsoft Integration
- Border Gateways
Management & Reporting
Enterprise-wide management solutions are crucial to the successful deployment of distributed Voice over IP and traditional telephony systems. Our management solutions encompass single application interfaces as well as large-scale network management. The wide spectrum of management tools encompasses a single telephone integration with disparate corporate directory services through industry open standards.
- Business Dashboards
- Call Accounting
- Subscriber Services
- Traffic Analysis
Voice & Data Infrastructure
Our professionals are committed to total project management. We gather to your requirements and use this collaboration for the planning and design of your system.
- Requirements
- Readiness Reviews & Benefits Analysis
- Implementation
- Optimization
Emergency Response Systems
With an increased public awareness and heightened concerns over emergency call handling, enterprises and governments at all levels are required to address multi-line telephone system (MLTS) 911 call handling with greater efficiency. Our systems comply with E-911 legislative requirements, giving you the ability to;
- Initiate and recognize a 911 call within the MLTS
- Route the 911 calls externally to defined PSAP without interference of the call
- Obtain a location identifier and call back telephone number from where the calls originated (through the PSAP)
- Respond to a 911 call and dispatch Emergency Services to the exact location
- Locate the caller in distress quickly, and within the premises from where the 911 call originated
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